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Need help with a Fire Mountain product, an existing order or choosing the right BBQ? Our friendly UK-based customer service team is here to help.

Whether you have a question about one of our Gas, Charcoal or Fuji Kamado BBQs, need advice about a pizza oven or accessory, or you're looking for help with delivery, spare parts or an existing order, simply get in touch with Fire Mountain Customer Service using the contact form.

Our Fire Mountain Support team can help with a wide range of enquiries, including product information, orders and deliveries, replacement parts, product support, warranty queries and general questions about our BBQs and outdoor cooking products. Complete our quick contact form with as much information as possible and a member of the Fire Mountain team will get back to you.

Alternatively, you can contact us directly by phone or email.

Fire Mountain, Vale Mill (Rochdale) Ltd, John Street, Rochdale, OL16 1HR
0330 002 1177
support@fire-mountain.co.uk

For product-specific enquiries, including spare parts or support with an existing BBQ, providing your product name, model and order details where available will help our team assist you more quickly.